Privacy policy.

Effective July 13, 2026

Product website

This website does not use an account system, advertising pixels, or first-party analytics. If you email support, we receive the information you choose to include and use it to answer your request.

Purchases and licensing

Purchases, taxes, license delivery, renewals, and the customer portal are provided by Freemius. When you open the checkout or complete a purchase, Freemius processes the information needed for that transaction under its own privacy policy.

Read the Freemius privacy policy

The WordPress plugin

Once a site owner saves a Duffel token, the plugin sends flight-search criteria to Duffel from the site's server to retrieve places, offers, and current offer details: origin, destination, dates, cabin, and passenger types. Without a token, it shows sample flights and does not contact Duffel. With Pro, a visitor who requests a flight shares their name, email, and optional phone and message with that site, which stores them in WordPress and emails them to the site owner. Pro's administrator-only test-order validation also sends the test passenger details the administrator enters.

Optional local analytics are disabled by default. If a site owner enables them, search events can include route and date criteria, the visitor IP address, and timestamps in that site's WordPress database. The plugin never sends your Duffel API token or traveller search data to Freemius.

Data control

Site owners control the WordPress database, plugin settings, Duffel account, retention choices, and any privacy disclosures required for their visitors. Plugin data can be removed through the uninstall setting before deleting the plugin.

Contact

For privacy or support questions, email alex@travelbookingwp.com.